A functional disability is an illness or injury that affects your ability to perform your day-to-day functions, even if you are still able to perform your professional duties. For further information, see the annexure below.

You can contact your trusted financial advisor. If you don’t have one, contact us and we’ll assist. You can get glu’s Disability Cover up until the age of 59, and the term of the cover is until age 65.

Premiums are paid monthly by debit order, and are due by the 1st day of each calendar month, for cover in that month.

You have a choice between level and age-rated premium patterns. Level pattern premiums (usually more expensive at the outset) remain unchanged for the same level of cover, for the full duration of the cover, regardless of the member’s age.

Age-rated pattern premiums start off lower but increase annually with your age. In addition to your chosen premium pattern, to keep up with inflation, you can opt for Automatic Cover Increases which will be implemented separately

Functional cover pays a predetermined percentage based on your ability to function being impacted by any of a range of illnesses or injuries. Comprehensive cover combines Functional cover with Occupation-Based cover, in the event that you are unable to continue to do your own or a suitable alternative occupation, taking into account age, education and work history.

You can claim either by contacting your financial adviser, going through our online portal, or contacting us directly for assistance.

Annual Automatic Cover Increases can be added at either 3%, 5% or CPI (capped at 10%). There would be a corresponding increase in the premium to cover the cost of each cover escalation, with the additional premium being based on your age at that point.

Only if you take the Accelerated Disability Cover option. If you take Standalone Disability Cover then there is no impact on your Life Cover should you claim.

The types of conditions covered include gastrointestinal disease or disorder, cancer, chronic liver disease, musculoskeletal disorders, chronic respiratory disease, neurological disease, chronic progressive renal or urological disease, impairments to your visual system, mental health disorders and heart disease that permanently impaired the functioning of your heart.

We never want you to have doubts about your decisions. There’s a 31-day cooling-off period during which you can cancel, and all premiums paid will be refunded, subject to not having claimed.

Absolutely. If you’re younger than 60 and take out a life insurance product from glu, you automatically qualify for a Profit-Share policy. Profit-Share allocations are based on the premiums you pay. Good news, your Profit-Share will not be impacted by making a claim.

We hope it doesn’t happen, the accessible portion of your Profit-Share policy will be available to you on the lapse or cancellation of your risk policy.

If you don’t let us know that you are having problems paying your premiums and they remain unpaid for 60 days, then your policy will lapse. But before that happens, we’re here to help.

Our Premium on Pause option enables you to temporarily stop paying premiums on the entire policy or on specific cover types for up to 3 calendar months – giving you the flexibility you need during temporary financial difficulties. Your policy remains active but, during this pause, your claims are not covered. Keep in mind that you can only ‘activate’ Premium on Pause once your cover has been active for 6 months and only once within a 5-year cycle.

Yes, we can add recognised financial institutions as a cessionary on the policy, meaning that if you die, the amount of your outstanding debt will be paid to that institution.