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                  Thank you for contacting us, we will circle back within 48 hours, alternatively you can call 011 568 0458.

                  Frequently Asked Questions

                  • We don’t have shareholders like other insurance companies. Our policyholders are our members/shareholders, and our profits go back to our members.

                  • We offer Life cover, Critical illness cover, Disability cover and Income protection cover

                  • Yes, one or more of our benefits can be added on a single policy, in any combination

                  • You contact your financial adviser. If you don’t have one contact us and we will put you in touch with a Financial Adviser

                  • Most certainly, all our members qualify for Profit-Share based on the premiums you pay

                  • A portion of your accumulated Profit-Share is accessible at any point in time, and it is this accessible portion that is paid out on the lapse or cancellation of a policy.

                    If a glu life insurance policy is cancelled or lapses before the full vesting date, any rights to that policy’s inaccessible Profit-Share will be forfeited.

                  • At this stage yes, however, there is no additional cost to you in using a Financial Adviser.

                  • Simply contact us and we will arrange for our distribution support team to contact you

                  • Our Premium on Pause option offers you a 3-month cessation of premiums when they cannot be paid for affordability reasons. Your policy remains active but, during this pause, your claims are not covered.

                  • Premiums are due by the 1st day of each calendar month, for cover in that calendar month, with the collection day following your selected debit order date

                  • Yes, you can log into our online portal to access all your policy information

                  • This can be initiated through our online portal, or you or your loved ones can contact us for assistance.

                  • No, Profit-Share is not impacted by a claim

                  • Yes, we are underwritten by PPS, an established and well-funded mutual insurance company operating for over 80 years in South Africa