If you’ve ever asked yourself, “Where’s the real value in my life cover?” - we’ve got an answer that’s more than just a payout someday. Called ProfitBack™, this is a game changer.

With ProfitBack™, glu puts you - the member - at the centre of everything. You’re not just buying life insurance; you’re investing in a model that gives back. Literally.

If you are new to mutual insurance or want to join glu, this guide is for you. Here is a simple step-by-step way to benefit from glu’s ProfitBack™.

This guide walks you through:

• How to get started
• What to expect as your ProfitBack™ grows
• When and how you can access your payout

When you’re ready to join glu.

It is simple. It is rewarding. And it’s designed with you in mind.

Your journey to shared value starts here. To qualify for ProfitBack™, you need to sign up for a glu life cover product that includes our profit share benefit.

Here’s how to join:

• Choose a ProfitBack™-enabled product (Life, Disability, Critical Illness or Income Protection cover)
• Make sure your monthly premiums meet the minimum threshold
• Confirm your eligibility at signup

This is the first step to turning everyday cover into profit sharing outcomes that matter.

With your policy in place, ProfitBack™ begins working behind the scenes. Each year, glu calculates the surplus profits from all your eligible products - and you get a share, based on how long and consistently you’ve contributed.

Track your balance: [Log in to view your ProfitBack™ status → /memberportal/reports]

Pro tip: The longer you stick with glu, the more rewarding your ProfitBack™ can become.

Your share of the profit doesn’t just sit there. It’s available for reinvestment into your cover — helping your policy work harder. After a vesting period (usually five years), you’ll be eligible to receive your ProfitBack™ payout.

You can:

• Track your ProfitBack™ balance in your member portal
• Reinvest it to grow your surplus faster
• Or let it vest until you cash out

This is the power of profit sharing benefits done right, not empty promises, but a structured return.

Before we wrap up, let’s tackle some of the questions people often ask when considering ProfitBack™. These are real search terms that pop up, so we’re answering them directly, no fluff.

Is there a minimum contribution for ProfitBack™?

Yes, each product has a set minimum premium. This keeps the pool strong and ensures everyone benefits meaningfully from the surplus.

Can I modify my plan later?

Absolutely! You can upgrade or tweak your plan as your needs change. Just make sure your new plan still includes the ProfitBack™ benefit.

Where do I see my ProfitBack™ balance?

Head to the glu Member Portal → Reports. You’ll see your balance, payout projections, and growth over time.

We get it…when something sounds this good, you want to make sure you understand exactly how it works. Below are some of the most Frequently Asked Questions about ProfitBack™, answered as simply and clearly as possible by your very own Financial Bestie.

What is mutuality, and how does it work?

Mutuality means that its members own glu. There are no outside shareholders — so when the business does well, you get a share of the profits.

What’s the purpose of ProfitBack™?

It rewards members for staying loyal. The longer you’re with us, the more you get back — simple.

Can I cash out early?

Not until your surplus vests, which usually happens after ten years. But you can monitor it growing in the meantime.

Is this like a stokvel?

Close, but safer. It’s a regulated, audited structure that works a bit like a stokvel — but with governance and transparency.

Is ProfitBack™ guaranteed?

Surplus sharing is based on performance, so it can vary year to year. But we aim to distribute it consistently and fairly.

Now that you’ve got a clear view of how to join glu, how mutuality works, and how to claim your ProfitBack™ payout, you’re one step closer to making your life insurance policy do more than just protect…it helps you profit.

Whether you're curious or ready to commit, this step by step guide to benefiting from glu’s ProfitBack™ was made for you.

Join in. Get your ProfitBack™

Your Financial Bestie,

glu