Partners In Crime Ltd is a company registered in South Africa with Company Registration No: 2021/702299/07 Registered Office: 56 Church street, First Floor, Cape Town CBD, 8001, Western Cape, South Africa
This is a statement to tell you our policy about all information that we record about you. It covers both information that could identify you and information that could not.
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our website are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
Our policy is both specific and strict. It complies with the South African law and if you think our policy falls short of your expectations or that we are failing to abide by our policy, please tell us.

How We Collect Information

1. To the extent permissible under applicable law, we collect information about you and any other party whose details you provide us when you:
   Complete our online contact form. These details may include your name, email address, and telephone number. We may also ask you to provide additional information about yourself and your preferences;
2. Interact with us using social media;
3. Provide your contact details to us when accessing or registering to use any websites, applications, or services we make available, or when you update those details; and/or
4. Contact us offline, for example, by telephone, SMS, email, or post.

What We Do with Your Information?

When you interact with our website, as part of the online communication process, we collect the personal information you give us such as your name, email address, and telephone number.
When you browse our website, we may also automatically receive and store certain personally non-identifiable information (“Log Data”). This Log Data includes your computer’s internet protocol (IP) address, browser type or the domain from which you are visiting, the site pages you visit, the search terms you use, and any advertisements on which you click. This is information that helps us learn about your browser and operating system. For most users accessing the Internet from an Internet service provider, the IP address will be different every time you log on. We use Log Data to provide you with the services and pool it with other information to monitor the use of the services, and for the technical administration of the services. We do not associate your IP address with any other Personal Information to identify you personally, except in cases where we are asked to comply with a subpoena or other legal demand or where we suspect that there has been a violation of our policies, our Terms of Service and/or applicable law.

Email marketing (if applicable): With your permission, we may send you emails about our website, new products, our company and other updates.

To the extent permissible under applicable law, we use your information to:

1. Provide any information about our products that you have requested;
2. Manage our relationship with you (e.g.: via customer services and support activities);
3. Monitor, measure, improve, and protect our content, website, applications and services, and provide an enhanced, personal, user experience for you;
4. Undertake internal testing of our website, applications, systems and services to improve their security and performance. In these circumstances, we anonymise any information used;
5. Provide you with any information that we are required to send you to comply with our regulatory or legal obligations;
6. Detect, prevent, investigate, or remediate crime, illegal, or prohibited activities, or to otherwise protect our legal rights (including liaison with regulators and law enforcement agencies for these purposes);
7. Contact you to find out if you would like to take part in any of our further customer research (e.g.: feedback on your use of our products, and services);
8. To monitor, carry out statistical analysis and benchmarking, provided that in such circumstances, it is on an aggregated basis, which will not be linked back to you or any living individual;
9. Deliver targeted advertising, marketing, or information to you, which may be useful to you, based on your use of our products;
10. Deliver joint content and services with third parties with whom you have a separate relationship (e.g.: social media providers); and
11. Provide you with location-based services (e.g.: advertising and other personalised content), where we collect geo-location data.

How We Obtain Your Consent

When you provide us with personal information via one of our online touch points (such as a web form, platform input, lead form, social lead), you consent to our collecting it and using it only for the reason for which you sent us your information.

When we ask for your personal information for a secondary reason, like marketing or research, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How to Withdraw Your Consent

If you change your mind after you have opted in, you may withdraw your consent for us to contact you, collect more information, use, or disclose your information, at any time, by contacting us at:

• Contact number: +27 73 8799 746
• Email address: [email protected]
• Address: 56 Church street, First Floor, Cape Town CBD, 8001, Western Cape, South Africa

Disclosure

We may disclose your personal information if we are required to do so by law or if you violate our general terms and conditions.

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact our us using the details below:

• Contact number: +27 73 8799 746
• Email address: [email protected]
• Address: 56 Church street, First Floor, Cape Town CBD, 8001, Western Cape, South Africa

If you are unhappy with how we have used your personal information and believe it to be contrary to data protection laws, please get in touch with us immediately.
If you are not satisfied with the outcome of our dispute resolution process, you have the right to lodge a complaint with the Information Regulator using the contact details listed below:

Information Regulator
Contact number: 012 406 4818
Email address: [email protected]